Personal information

If you contact us we will collect your name and phone number and any other identifying information you provide. Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information.
Personal information will be held securely in a centralize location and used for recall purposes only.

How we deal with complaints and requests

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete.
You may also make a complaint about our handling of your Personal Information. These services are free of charge. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days.
If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.

How we protect your Personal Information

To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.
Access to your Personal Information is restricted to only those who need it to provide benefits or services to you.

Website analytics

There are no cookies related to our website. Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.
We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above.
You can opt out of Google Analytics if you disable JavaScript or use the opt-out service provided by Google.

Our obligations

This online service is bound by the provisions of the “Privacy Act 1988 (Cth)”, including the Australian Privacy Principles.

Contact us

Contact us about your privacy concerns or, alternatively, you can write to us at:

07 5476 5022
[email protected]
2a Page Street
Kunda Park Qld 4556